We want to deliver the highest quality customisation but to do so we need your help. Please review our artwork guidelines below for the best, quickest and cheapest results.
When suitable artwork is not available, we can convert (re-draw) bitmap to vector files for a fee of £25.00. You will be notified and we will confirm that with you prior to conversion.
Embroidery requires a complex process of converting your artwork into stitches which will then be recognized and executed by a machine. This process is called digitising and it is charged £15.00 for each new project. If you have the .DST file, or if it’s a repeat order, you will not be charged.
Bitmap images need to be at least 300 dpi.
For example, if you want your logo printed 3 inch wide, the resolution of the bitmap should be at least 900 pixels wide. Just to be safe, send us the highest quality artwork you have.
It is good practice to send your vector artwork with fonts converted to curves (outlined). This simply means that the font is converted to a graphic object and cannot be changed. Not doing so could result into your artwork being altered if the receiver doesn’t have the fonts used.
You don’t have to worry about any of that with us.
WE CAN OUTLINE THE FONTS REGARDLESS.
Maximum sizes we can print and embroider
The maximum width for embroidery is 25cm. For print the maximum width we can produce is 30cm. The height of your logo or image will be scaled based on the width you select.
There is no need to worry about logo transparency. Our expert graphic designers will remove the background from your artwork files before production by default. If certain areas of your design should be transparent, the easiest way to avoid any confusion is to upload your image with transparent sections. Many file formats support transparency such as png, eps and svg.
Printing and embroidery limitations
Unfortunately there are certain limitations to what we can do depending on the customisation type you select. For example, very intricate designs with colour gradients or cannot be embroidered. DTG printing can only be done on fabrics that are at least 50% cotton.